Data-driven with a creative angle, I am a passionate storyteller.
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• Lead by example
• Team-oriented mindset & shared success
• Coachable as a continuous learner
• Plan strategically & avoid reactionary -
CRC Industries
• CX Analyst, Customer Care (’24-Current)Holman Fleet Management
• Supervisor, Account Management (‘22-’24)
• Facilitator, Remarketing (‘19-’22)
• Direct Sales Administrator, Remarketing (‘18-’19) -
Saint Joseph’s University
• MSc, Marketing (‘20-’22)Ferris State University
• BSc, Automotive Management (‘15-’18)
• Dean’s List | Magna Cum Laude -
• Problem solving & cross-functional collaboration
• Data analysis, performance reporting, & forecasting
• Marketing strategy, content, & optimization -
• 5+ years of automotive industry experience
• Nominated for ‘22 POY award @ Holman
• Received ‘21 POQ award @ Holman
Portfolio
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![PBI Sales Forecast]()
Sales Forecasting
PowerBI-Generated unit sales and revenue baseline forecasting model.
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Customer Service
Analysis of customer service KPIs including email, case management, and call activities.
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![Soccer Player Stats Dashboard]()
Soccer Player Stats
Player stats visualized by their Attacking, Defensive, and Goalkeeping abilities.
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![Volvo Sales Dashboard]()
Volvo Global & US Sales
Volvo’s sales in Global and U.S. markets with dynamic visuals for quick filtering.
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![Genesis U.S. Sales Dashboard]()
Genesis U.S. Sales
Sales performance in the U.S., with a focus on the G70 sedan and its competition.
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U.S. Airport & FBO Mapping
Visualization of airports and FBOs in the U.S., categorized by enplanement volume.
